Compliance means complying with laws, regulations, internal rules and policies, as well as ensuring implementation of aforesaid. Compliance is not just a matter for management, but the responsibility of all employees. Key topics of compliance include anti-trust law, conflict of interest, money laundering, data protection, product liability, fraud by employees, corruption, securities law/insider trading, etc. Among others, anti-corruption is the top priority in the integrity work.

Corruption is not a trivial matter as it damages the interests of the company and employees. Porsche Holding attaches great importance to the issue of corruption and hopes to continuously improve its understanding of fighting against corruption. PAIG (China) adheres to the attitude of Porsche Holding to crack down on corruption, upholds anti-corruption spirit, and has formulated corresponding anti-corruption policies and reporting systems. Any person, including ordinary employees, senior executives, partners, can report potential corruption through the reporting channels provided by the reporting system.

In addition to anti-corruption, PAIG (China) is also committed to creating an anti-trust and anti-money laundering compliance environment. We are fully aware that a fair market competition environment is beneficial to society, companies, industries and consumption. Therefore, we strive to make our own behavior conform to the relevant laws, regulations and policies. We have also promulgated and implemented corresponding anti-trust and anti-money laundering compliance policies within the Group, and are trying to help create a fair and transparent market competition environment.

Integrity means acting out of conviction with responsibility and steadfastness. A company can only have integrity when its people conduct themselves with integrity. Thus PAIG (China) is committed to fostering a strong and sincere culture of integrity through wide-ranging measures and activities. Integrity describes our inner attitude towards regulations, guidelines and values. Such values of integrity apply to every one of us, regardless of our function, division, role and task.

1. Our Whistleblower System

Complying with statutory regulations and internal rules, and the principles laid down in our Code of Conduct and the Code of Conduct for Business Partners, has top priority at PAIG (China). The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted PAIG (China) Investigation Office to operate an independent, impartial and confidential Whistleblower System on our behalf.

A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, Persons Implicated and employees contributing to the investigation of reported misconduct.

This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at PAIG (China) will not be tolerated. Persons implicated are presumed innocent until the violation is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.

How do we process your report?

The qualified and experienced colleagues at the Investigation Office examine every report for potential misconduct by a Volkswagen Group and PAIG (China) employee thoroughly and follow it up systematically. First, you will get a confirmation of receipt. The Investigation Office then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Investigation Office and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.

Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Investigation Office-as well as reports requiring otherwise immediate action. The Investigation Office will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.

* The processing time varies depending on the subject of the procedure.

2. Do you have any concern or feedback regarding a PAIG (China) product or service?

If you have any questions or inquiries regarding your new or used vehicle/feedback or complaints about services provided by PAIG (China), please contact our dealers.[Locations - PAIG (China) Automobile Investment] . We kindly ask for your understanding that the Whistleblower System unfortunately cannot process customer complaints.

3. Making a report to our Whistleblower System

The Whistleblower System offers various channels to report potential employee misconduct that allow a swift review and reaction by our company if necessary.

However, this does not affect the statutory right to contact designated authorities.

Local Hints Intake Channels:

PAIG (China) Investigation Office

Email: compliance@paig.com.cn

Hotline：+86-571 2827 2702，+86-571 2882 1125

address: 2333 Xixing Road Sei Ran Ri, Building No. 4, 19F Binjiang District Hangzhou P. R. China

Post：310051

For all matters of the Whistleblower System, you can also get in contact with the Compliance Department of Porsche Holding Salzburg via e-mail: hinweis@porsche.co.at.

4. Do you have further questions?

Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Investigation Office.

Furthermore, our local Compliance Department can also be addressed in all matters of the Whistleblower System via compliance@paig.com.cn.